The Observatory received ISO/IEC 20000-1:2018 certification for the first time

The Observatory received ISO/IEC 20000-1:2018 certification for the first time

Lee Yiu-fai

In March this year, the Information Technology (IT) service management system supporting the Observatory’s critical IT infrastructure received the International Organisation for Standardization/International Electrotechnical Commission (ISO/IEC) 20000-1:2018 certification. This was the result of hard work beginning in mid-2021, through which the Observatory has strived to enhance the IT service management system, thus ensuring its combination of talent, workflows and technology could attain the internationally recognised standard.

ISO/IEC 20000-1:2018 certificate issued by registered certification body